Website Use & Purchase Terms

Last Updated: September 7, 2026

Welcome to CUDORENA™.

These Website Use & Purchase Terms explain the conditions that apply when you browse our website, create an account, place an order, purchase products, or use any related online features and services.

Throughout these Terms, “CUDORENA™,” “we,” “our,” and “us” refer to the online services operated by Boot Barn Holdings,Inc.

By accessing or using our website, you agree to comply with these Terms together with any policies referenced on the site, including our Privacy Policy, Shipping Policy, and Return & Refund Policy.

If you do not agree with these conditions, please discontinue use of the website and Services.

1. Eligibility & Website Access

You may use our Services only if you are legally permitted to enter into binding agreements in your jurisdiction.

By using the website, you represent that:

• You meet the applicable legal age requirement in your location

• Information you provide is accurate and current

• Your use of the website complies with applicable laws

• You will not use our Services for unauthorized or unlawful purposes

If you permit another individual to access the Services through your device or account, you are responsible for activity performed through that access where permitted by law.

2. Customer Accounts

Certain website features may require you to create or maintain an account.

You are responsible for:

• Keeping login credentials confidential

• Providing accurate registration information

• Updating account details when necessary

• Monitoring activity associated with your account

You should notify us promptly if you believe your account has been accessed without authorization.

Accounts may not be sold, transferred, or misrepresented as belonging to another person without our authorization.

3. Product Information

We make reasonable efforts to present our products accurately.

However, product appearance may vary slightly from images displayed online because of factors such as:

• Screen brightness

• Device settings

• Lighting conditions

• Manufacturing variations

• Product updates

Product descriptions, dimensions, specifications, availability, packaging, and other details may be revised when necessary.

CUDORENA™ may also discontinue a product, restrict quantities, or adjust product availability without advance notice.

4. Placing an Order

Submitting an order represents your request to purchase the selected products.

An order is not considered finally accepted merely because it has been submitted through the website.

We reserve the right, where reasonably necessary, to:

• Decline an order

• Limit purchase quantities

• Request additional verification

• Cancel an order affected by pricing or inventory errors

• Refuse transactions that appear fraudulent or unauthorized

Order confirmation or payment authorization does not prevent us from correcting an obvious error before fulfillment where permitted by law.

5. Order Information & Customer Responsibility

Please review your order details carefully before completing checkout.

You are responsible for providing correct:

• Product selections

• Quantities

• Email information

• Shipping details

• Billing information

• Payment details

If you notice an error after placing an order, contact us at service@cudorea.com as soon as possible.

Once fulfillment has started, we may not be able to modify or cancel the order.

6. Prices, Promotions & Charges

Prices displayed on the website may change from time to time.

Unless otherwise stated, the final amount shown during checkout will determine the purchase price for the transaction.

Depending on the destination and transaction, additional charges may include:

• Shipping fees

• Sales or consumption taxes

• Customs duties

• Import charges

• Payment-provider fees where applicable

Promotional offers, discount codes, and sale prices may have separate conditions, expiration dates, or eligibility requirements.

Discounts may not always be combined unless expressly stated.

7. Payment Authorization

Customers agree to provide valid and authorized payment information when completing a purchase.

Payments may be handled by independent payment processors or financial institutions.

CUDORENA™ does not normally store complete credit or debit card credentials within ordinary customer service records.

We may delay or cancel an order if:

• Payment cannot be authorized

• Fraud screening identifies unusual activity

• Billing information cannot be verified

• A payment provider declines the transaction

For bank-specific authorization issues, customers should contact their card issuer or payment provider.

8. Shipping & Delivery

Orders are processed and delivered in accordance with our current Shipping Policy.

Delivery dates and transit periods shown on the website are estimates and may be affected by circumstances outside our reasonable control, including:

• Carrier delays

• Customs inspections

• Severe weather

• Regional disruptions

• Holidays

• Incorrect customer addresses

• Transportation interruptions

Please refer to our Shipping Policy for current processing, tracking, and delivery information.

Nothing in these Terms is intended to remove rights or protections that cannot legally be excluded under applicable consumer law.

9. Returns, Exchanges & Refunds

Eligible returns and refunds are handled under the current CUDORENA™ Return & Refund Policy.

Customers should review that policy before sending products back.

Returns sent without following the applicable authorization procedure may experience delays or may not qualify for processing.

Statutory consumer rights remain unaffected where applicable.

10. Personal-Use Purchases

Unless otherwise agreed in writing, products purchased through our retail website are intended primarily for personal or household use.

You may not use automated systems, bulk purchasing methods, or other techniques intended to acquire inventory for unauthorized commercial resale.

We reserve the right to limit or reject transactions where purchasing activity reasonably appears inconsistent with normal retail use.

11. Ownership of Website Content

Unless otherwise indicated, website materials are owned, licensed, or lawfully used by CUDORENA™ / Boot Barn Holdings,Inc.

Protected materials may include:

• Brand names

• Logos

• Product photography

• Illustrations

• Website graphics

• Written copy

• Product descriptions

• Page layouts

• Videos

• Design elements

These materials may be protected under copyright, trademark, and other intellectual property laws.

12. Permitted Use of Our Content

You may access website content for lawful personal and non-commercial use.

Without prior written permission, you may not:

• Reproduce substantial website content

• Republish product images for commercial purposes

• Modify or distribute protected materials

• Use our trademarks in a misleading manner

• Scrape or systematically extract website data

• Create unauthorized derivative commercial materials

Nothing on the website grants ownership rights in our intellectual property.

13. Acceptable Website Use

You agree not to misuse the website or interfere with its normal operation.

Prohibited conduct includes using the Services to:

• Violate applicable laws

• Infringe intellectual property rights

• Distribute malware or malicious code

• Attempt unauthorized system access

• Interfere with website security

• Impersonate another individual

• Conduct fraudulent transactions

• Harvest personal data unlawfully

• Send spam or phishing material

• Abuse promotions or discount systems

• Circumvent purchase restrictions

We may restrict access if we reasonably believe these Terms have been violated.

14. Third-Party Services & External Links

Our website may interact with third-party services, including payment providers, shipping partners, analytics providers, social platforms, or external websites.

These third parties operate independently and may have their own:

• Terms of service

• Privacy policies

• Security practices

• Usage conditions

We are not responsible for third-party content or independent practices merely because a link or integration appears on our website.

Customers should review the terms of any third-party service they choose to use.

15. Customer Feedback & Submissions

You may voluntarily send us suggestions, reviews, comments, ideas, or other feedback.

By submitting material, you confirm that you have the right to provide it and that it does not unlawfully infringe another person's rights.

To the extent permitted by applicable law, we may use non-confidential feedback to improve products, services, customer experience, or business operations without an obligation to provide compensation.

16. Website Errors & Corrections

Although we work to keep information accurate, occasional errors may appear.

These may involve:

• Prices

• Promotions

• Product details

• Availability

• Images

• Shipping information

• Typographical mistakes

Where permitted by law, we may correct inaccuracies, update information, or cancel an affected order if an obvious error materially impacts the transaction.

If payment has already been collected for a canceled order, the appropriate refund will be processed.

17. Availability of the Services

We may periodically:

• Update the website

• Perform maintenance

• Modify functionality

• Add or remove features

• Temporarily suspend certain services

We do not guarantee that every part of the website will remain available without interruption at all times.

Temporary technical problems, maintenance, or circumstances outside our control may affect access.

18. Disclaimer of Warranties

To the fullest extent permitted by applicable law, the website and online Services are provided on an “as available” basis.

We do not guarantee that:

• The website will always operate without interruption

• Every error will be corrected immediately

• All content will remain available indefinitely

• Third-party services will function continuously

Any mandatory warranties or consumer protections provided by applicable law remain unaffected.

19. Limitation of Liability

To the maximum extent permitted by applicable law, Boot Barn Holdings,Inc., CUDORENA™, and their applicable affiliates, employees, service providers, or representatives will not be liable for indirect, incidental, special, or consequential losses arising solely from use of the website or Services.

Nothing in these Terms excludes or limits liability where such exclusion is prohibited by law.

Your statutory consumer rights remain unaffected.

20. Responsibility for Misuse

Where permitted by law, you may be responsible for losses or claims resulting from:

• Your unlawful use of the Services

• Your violation of these Terms

• Your infringement of third-party rights

• Fraudulent or unauthorized activity conducted through your account

This provision applies only to the extent legally enforceable in your jurisdiction.

21. Suspension or Termination

We may suspend or restrict website access when reasonably necessary to:

• Protect website security

• Investigate suspected fraud

• Address misuse

• Enforce these Terms

• Comply with legal requirements

Termination or restriction of access does not eliminate obligations arising from purchases or activities completed before termination.

22. Applicable Law

These Terms are governed by applicable laws and consumer protection requirements relevant to the transaction and jurisdiction involved.

Nothing in these Terms is intended to deprive a customer of mandatory rights available under the laws that legally apply to them.

Where a dispute cannot be resolved informally, it may be handled through the courts or dispute-resolution procedures having lawful jurisdiction over the matter.

23. Changes to These Terms

We may revise these Terms when needed to reflect changes in:

• Website operations

• Products and Services

• Business practices

• Payment or fulfillment processes

• Applicable laws or regulations

Updated Terms become effective when posted on the website unless a different effective date is stated.

Continued use of the Services after an update constitutes acceptance of the revised Terms to the extent permitted by law.

24. Contact Information

If you have questions about these Website Use & Purchase Terms, please contact us:

CUDORENA™
Operated by Boot Barn Holdings,Inc.
Email: service@cudorea.com

For faster assistance regarding an existing purchase, please include your order number in your message.