Order Processing Time

Orders are normally processed within:

2–4 business days

after payment has been successfully confirmed.

During holidays, promotional periods, unusually high order volume, or peak periods, processing may require up to:

5 business days

Processing time is separate from shipping transit time.

Estimated Delivery Time

For standard shipping to supported destinations, estimated transit time is generally:

10–15 business days after dispatch

Delivery estimates are not guaranteed arrival dates. Actual transit time may vary because of destination, carrier operations, customs procedures, weather conditions, seasonal volume, or other transportation circumstances.

Shipping Costs

Available shipping methods and applicable shipping charges are calculated and displayed during checkout before payment is completed.

Customers can review shipping costs before submitting an order.

Fulfillment & Shipping Origin

Depending on:

• Product availability.
• Inventory location.
• Destination.

Orders may be fulfilled from our facilities or designated fulfillment partners.

The physical shipping origin may differ from our registered business address.

Tracking Information

Once an order has been dispatched, available tracking information will normally be provided by email or through the applicable order-tracking method.

Please allow reasonable time after shipment for tracking activity to appear in the carrier system.

Delayed Shipments

If tracking information has not updated for an extended period or your shipment appears unusually delayed, please contact:

service@cudorea.com

Please provide your order number and tracking information if available.

Lost or Missing Packages

If a shipment appears lost, contact us with your order number and available tracking information.

If tracking shows "Delivered" but the package cannot be located, please check:

• Mailbox.
• Delivery area.
• Reception desk.
• Household members.
• Neighbors.
• Carrier notices.

Incorrect Shipping Address

Customers are responsible for providing complete and accurate shipping information during checkout.

If an address error is discovered after submitting an order, contact us promptly.

Address changes cannot be guaranteed once fulfillment or shipment has started.

Multiple Shipments

An order may occasionally be divided into multiple shipments due to product location, inventory availability, or fulfillment arrangements.

Separate tracking details may be provided when this occurs.